Terms of Service
Welcome to Xun Xiang Tea Shop! These Terms of Service govern your use of our Easy Store platform and outline the terms and conditions under which you may access and make purchases from our online store. By using our store, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.
1. Acceptance of Terms
By accessing or using our Easy Store, you confirm that you are at least 18 years old or have the consent of a legal guardian to make purchases. You also agree to provide accurate and complete information when creating an account or placing an order. These Terms of Service apply to all users of the site, including browsers, customers, and vendors.
2. Account Registration
To make purchases on our Easy Store, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breaches.
3. Product Information and Pricing
We strive to provide accurate and up-to-date information about our products, including descriptions, images, and pricing. However, we do not guarantee that all information is error-free, and we reserve the right to correct any inaccuracies or update product details at any time without prior notice. Prices are subject to change, and we are not obligated to honor outdated or incorrect pricing.
4. Orders and Payment
When you place an order on our Easy Store, you are offering to purchase the selected products under these Terms of Service. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.
Payment for orders must be made through the available payment methods on our store. By providing your payment information, you represent and warrant that you are authorized to use the chosen payment method. We use secure payment gateways to process transactions, but we are not responsible for any issues arising from the use of third-party payment processors.
5. Shipping and Delivery
We aim to process and ship your orders promptly. However, delivery times may vary depending on your location, product availability, and other factors beyond our control. Any estimated delivery dates provided are approximate and not guaranteed. We are not liable for delays caused by shipping carriers or unforeseen circumstances.
You are responsible for providing accurate shipping information. If a package is lost or undeliverable due to incorrect address details, we may not be able to recover or resend the order. Additional shipping fees may apply for reshipment.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may be eligible for a return or refund in accordance with our Return Policy. Please review our Return Policy, available on our Easy Store, for detailed instructions and eligibility criteria. All returns must be initiated within the specified time frame and in the original condition.
7. Intellectual Property
All content on our Easy Store, including text, images, logos, and designs, is the property of Xun Xiang Tea Shop or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our store without our prior written consent.
8. User Conduct
You agree to use our Easy Store for lawful purposes only and not to engage in any activity that may disrupt or interfere with the operation of the site. Prohibited activities include but are not limited to:
- Attempting to gain unauthorized access to our systems or accounts.
Uploading or transmitting malicious software or harmful content.
Using automated tools to scrape or extract data from our store.
Engaging in fraudulent or deceptive practices.
9. Limitation of Liability
To the fullest extent permitted by law, Xun Xiang Tea Shop and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our Easy Store. This includes but is not limited to damages for lost profits, data, or business opportunities.
We make no warranties or representations about the accuracy, reliability, or completeness of the content on our store. Your use of the site is at your own risk.
10. Indemnification
You agree to indemnify and hold harmless Xun Xiang Tea Shop, its owners, employees, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of our Easy Store, your violation of these Terms of Service, or your infringement of any third-party rights.
11. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our Easy Store. Your continued use of the site after such changes constitutes your acceptance of the revised terms.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or related to these terms or your use of our Easy Store shall be resolved exclusively in the courts of Malaysia.
13. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Xun Xiang Tea Shop
Email: info.sunnyward@gmail.com
Phone:016-7252894 / 016-5262894
Address: 27, Jalan Impian Emas 18, Taman Perusahaan Ringan Pulai, 81300 Johor Bahru, Johor, Malaysia.
Thank you for choosing Xun Xiang Tea Shop. We appreciate your trust and look forward to serving you!